Terms and Conditions for Language Learning Services – Egypt
These Terms and Conditions govern the provision of language learning services offered by our organization in Egypt. By enrolling in our courses or using our services, you agree to comply with these terms. Please read them carefully before registration.
1. General Terms
1.1. These Terms and Conditions apply to all language learning services, including group classes, private lessons, online courses, and workshops provided by our organization.
1.2. The company reserves the right to amend or update these Terms and Conditions at any time. Changes will be communicated in advance.
1.3. By enrolling in our courses, you confirm that you meet the age or skill requirements specified for the selected program.
1.4. The company is committed to providing high-quality education and a supportive learning environment for all students.
2. Enrollment and Registration
2.1. Enrollment is confirmed only upon receipt of full payment for the selected course or program.
2.2. Registration must be completed through the official website or designated centers, providing accurate personal information.
2.3. The organization reserves the right to decline enrollment if a student does not meet the eligibility requirements for the selected program.
2.4. Students are advised to review the course structure, schedule, and prerequisites before registration to ensure compatibility with their needs and abilities.
3. Course Schedule and Attendance
3.1. Courses are delivered according to a pre-determined schedule, which will be shared with students upon registration.
3.2. Students are expected to attend all classes punctually. Consistent attendance is essential for achieving learning outcomes.
3.3. In case of absence, students must inform the instructor in advance. Missed classes will not automatically qualify for rescheduling or refunds.
3.4. The company reserves the right to cancel or reschedule classes in case of unforeseen circumstances, such as emergencies or low enrollment.
4. Payment and Refund Policy
4.1. Course fees must be paid in full before the program starts unless otherwise agreed upon in writing.
4.2. Accepted payment methods include cash, bank transfer, and online payment through secure gateways.
4.3. Refund requests must be submitted at least 14 days before the course start date to qualify for a full refund, minus any administrative fees.
4.4. No refunds will be granted after the course has commenced, except in exceptional circumstances at the sole discretion of the organization.
4.5. If a course is canceled by the company, students will be entitled to a full refund or may choose to enroll in a similar program.
5. Course Materials and Resources
5.1. The organization provides necessary course materials, including textbooks, digital content, and supplementary resources, where applicable.
5.2. Course materials are intended for personal use only and may not be reproduced, distributed, or used for commercial purposes without prior permission.
5.3. Access to online resources is provided for the duration of the course and may be revoked upon completion.
6. Student Responsibilities
6.1. Students are expected to actively participate in classes, complete assignments on time, and respect the learning environment.
6.2. Disruptive behavior, harassment, or any form of misconduct will not be tolerated and may result in dismissal from the program without a refund.
6.3. Students must adhere to the company’s policies regarding the use of facilities, online platforms, and intellectual property.
6.4. Any issues or concerns should be promptly communicated to the instructor or support team for resolution.
7. Privacy and Data Protection
7.1. Personal information provided during registration is used solely for enrollment, communication, and administrative purposes.
7.2. The company adheres to strict confidentiality standards and will not share personal data with third parties without consent unless required by law.
7.3. Students have the right to request access to their personal information and to correct inaccuracies in the data held by the organization.
8. Certification and Assessments
8.1. Upon successful completion of a course, students may receive a certificate of participation or achievement, subject to meeting attendance and performance criteria.
8.2. Assessment methods, if applicable, will be clearly outlined at the start of the program.
8.3. The organization reserves the right to withhold certification for students who fail to meet minimum requirements.
9. Limitation of Liability
9.1. The company takes all reasonable measures to ensure the safety and satisfaction of its students but is not liable for any personal injuries, losses, or damages incurred during the course.
9.2. Students are responsible for safeguarding their personal belongings while on company premises or using company-provided platforms.
9.3. The organization is not liable for technical issues or interruptions in online services caused by factors beyond its control.
10. Governing Law and Dispute Resolution
10.1. These Terms and Conditions are governed by the laws of Egypt.
10.2. Any disputes arising from these terms will be resolved through negotiation and, if necessary, through mediation.
10.3. If disputes cannot be resolved amicably, they will be subject to the jurisdiction of the courts in Egypt.
